This Privacy Policy governs the manner in which Patchwell (“we”, “our”, or “us”) collects, uses, maintains, and discloses information collected from users (“User” or “you”) of the Patchwell website (“Site”). This privacy policy applies to the Site and all products and services offered by Patchwell.
Non-Personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, type of computer, and technical information about Users’ means of connection to our Site, such as the operating system, Internet service providers, and other similar information. This information helps us analyze trends and improve the overall user experience on our Site.
Personal Information We Collect
Patchwell may collect and use Users’ personal information for the following purposes:
To Communicate with You: We may use the email address you provide to send order updates, shipping information, and other transactional communications. If you opt-in to our marketing emails, we may send you newsletters, promotions, and product updates. You may unsubscribe from these emails at any time by following the instructions provided in each email or by contacting us directly.
To Process Orders and Payments: When you place an order, we may collect information such as your name, shipping address, billing address, email address, and payment details. This allows us to process and fulfill your orders efficiently.
To Improve Customer Service: Information you provide helps us respond to your customer service requests and support needs more effectively. We may also use this information to improve our services and product offerings.
To Personalize User Experience: We may use the information we collect to better understand how our Users as a group engage with the products and services offered on our Site. This allows us to personalize and enhance your shopping experience.
To Improve Our Site and Services: We may use feedback you provide to improve our products, services, and the overall functionality of our Site.
How We Protect Your Information
We take appropriate measures to protect your personal information. This includes using encryption for sensitive data, ensuring secure transactions, and implementing data security protocols to safeguard against unauthorized access, alteration, disclosure, or destruction of your personal information. While we take reasonable steps to protect your data, please note that no method of data transmission over the internet is 100% secure.
Sharing Your Personal Information
We do not sell, trade, or rent your personal identification information to third parties. However, we may share generic, aggregated demographic information not linked to any personal identification information with our trusted business partners, affiliates, or advertisers for marketing and analysis purposes.
We may also share your personal information with third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and customer support services. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Cookies
Our Site may use “cookies” to enhance the User experience. A cookie is a small file that is stored on your computer’s hard drive. Cookies help us analyze web traffic, recognize repeat visitors, and improve the functionality of our Site. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent, but please note that some parts of the Site may not function properly if cookies are disabled.
Changes to This Privacy Policy
Patchwell reserves the right to update or change this Privacy Policy at any time. We encourage Users to review this page periodically to stay informed about how we are protecting your personal information. By continuing to use our Site after any changes to the Privacy Policy, you accept and agree to those changes.
Your Consent
By using our Site, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with this policy, please refrain from using our Site.
Contact Us
If you have any questions or concerns about this Privacy Policy, please feel free to contact us at: